FAQ

Frequently Asked Questions

General

What types of businesses use Restocq?

Restocq was created by dentists for dentists. Practices can place orders on their smart phones, tablets & computers, streamlining the ordering process.

Putting your suppliers in one easy to navigate platform. Order from multiple suppliers with ONE CLICK! Restocq is adaptable for any size practice with its integrated budgeting tool, it is a complete solution for order management.

Do I have to download an app to use Restocq?

No. Restocq is a web-based solution, it can be used on any device smartphone, tablet, or computer.

Putting your suppliers in one easy to navigate platform. Order from multiple suppliers with ONE CLICK! Restocq is adaptable for any size practice with its integrated budgeting tool, it is a complete solution for order management.

Is it easy to setup and customize Restocq?

Yes! Restocq’s onboarding process is as easy as adding the existing supplier account information in the Manage Supplier section and placing your order like you would on any e-shop. Restocq can be utilized many ways, customize your favorites list, explore the multitude of products to make sure you have the best pricing, Restocq has it all.

Get a free personalized walkthrough from our customer service team to optimize Restocq for your practice needs. Book here.

Do I have to sign a contract with Restocq?

No contracts, cancel anytime. We do offer discounted pricing for yearly subscriptions vs monthly subscriptions.

What training & support is available for Restocq?

On top of the initial face to face/over the phone training, you will have access to user guides/videos providing step-by-step instructions on how to use the Restocq.
You will also have ongoing access to our support team on the Premium Plan 24/7 via phone and email.

Do I need to install anything to use Restocq?

Nope! Restocq is a ‘Software As A Service’ (SaaS), only requiring internet access. You can even order from the beach!

Do I still get my contracted pricing with Restocq?

Yes! Restocq provides you the ability to access your current negotiated pricing from all suppliers as they are now.

How do payments work for Restocq customers?

Practices will continue to pay through your supplier via the same method as previously.

Who is using Restocq?

Restocq is being used by small dental practices, through to large corporate groups and everyone in between.

Who is behind Restocq?

Restocq was created by Dr’s Namita and Stephan. Dentists and practice owners themselves, they had an intimate understanding of how painful the ordering process could be. They had a dream of changing that for all Dental Practices and Restocq is the outcome!

Read more About Us.

How much does Restocq Cost?

Restocq has different subscription options that you can choose to suit your business needs. View Restocq Plans here.

Can I trial Restocq?

Yes, of course! Get 30 days free here!

My question isn’t here?

Contact us via email here.

As a Supplier, what are the main benefits of using Restocq? (Supplier)

There are many benefits of using Restocq, here are just a few:

  • Direct ordering – The Restocq portal is designed for ease of use for the customer, meaning your sales reps can focus more on new business and not on order taking. 
  • Reduced sales rep load – all orders are placed by practices directly to you, allowing reps to shift their focus to generating sales.
  • Increased brand reach – Get new customers through Restocq users. Feature in the mail outs for upcoming sales, new products and endless partnership opportunities to support mutual growth. 
  • On time Payments – reduce bad debt and accounts receivable load using our soon to be released Restocq Pay option for immediate or 30 day payment solutions from customers.